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El papel del IoT en la atención al cliente: Conectando dispositivos y mejorando el CX

30 de septiembre de 2024 No hay comentarios

atendimento ao cliente

Data-Driven Decision Making: Mejorando la atención al cliente con datos

16 de septiembre de 2024 No hay comentarios

Speech Analytics

Speech Analytics y análisis de sentimiento: Cómo utilizarlos para mejorar la experiencia del cliente

27 de agosto de 2024 No hay comentarios

CX Omnichannel

CX Omnicanal: El uso de análisis predictivo para anticipar las necesidades de los clientes

12 de agosto de 2024 No hay comentarios

Contact Center Omnichannel

Contact Center Omnicanal 2.0: Las nuevas fronteras de la atención al cliente

22 de julio de 2024 No hay comentarios

WEM

Maximiza el compromiso con IA: Pasos esenciales para el éxito en WEM

15 de julio de 2024 No hay comentarios

PLN em Inteligência Artificial

PLN en Inteligência Artificial: Benefícios y usos de esta tecnología

13 de junio de 2024 No hay comentarios

retenção de clientes

La inteligencia artificial como aliada en la retención de clientes

5 de junio de 2024 No hay comentarios

omnichannel no varejo

El futuro de la estrategia omnicanal en el sector retail: ¿Qué esperas?

22 de mayo de 2024 No hay comentarios

jornada do cliente

Customer Journey Mapping: Mapea el customer journey y optimiza la experiencia en el sector Retail

21 de mayo de 2024 No hay comentarios

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